How to create a post on mobile

From the Create tab you can make a post for one client in a few taps: take or pick the media, decorate it, write the caption, check it and schedule it. Each post on mobile goes to one platform. To publish the same content to several networks at once, use the composer on the web.

Before you start#

• You're an Editor, Admin or Owner in the agency.
• The client has the platform connected. Connections are made on the Kredia website.
• Canva designs need Canva connected for the agency on the web (Settings, Canva).
• Videos come from a link for now. Recording or uploading video from the phone isn't available yet. For a Reel, TikTok or YouTube Short, have a public link to the video file (.mp4 or .mov) ready.

Create and schedule#

1. Tap Create and choose how to start: Camera, Gallery, Canva, Text post, or Drafts to continue a saved post.
2. With the camera, pick Post, Story or Reel, then take the picture. For a Reel, tap Continue with a video link.
3. Tap Next. On the edit screen, add Text or Stickers to a photo, reorder the photos, or tap Add media for more. Tap Done when you finish a photo.
4. Tap Next to open the post details.
5. Check the Client, then choose the platform under Post to.
6. Write the Caption. Fill in what the platform needs: Who can view for TikTok, YouTube title, or Pinterest board.
7. Under Goes out, pick the date and time, or tap Now. Optionally choose a Campaign.
8. Tap Validate to check the post with the platform without scheduling it.
9. Tap Schedule post (or Post now). If the client needs approvals, the button reads Submit for approval and you can choose the Publish timing.

Tap Save draft at any point to finish later.

What can go wrong#

• Drafts are stored on this phone only. They don't sync to the web or to another phone, and they're lost if you delete the app.
• "Instagram isn't connected for …" (or another network). Connect the account on the Kredia website, then try again.
• "TikTok and YouTube need a video." Add a video link. Photos can't be posted there.
• "Pinterest takes one photo, not a carousel." Keep a single image for Pinterest.
• Several photos on Facebook or Threads. Kredia currently publishes only the first image of a multi-image post there. Instagram carousels publish in full.
• Text and stickers are baked into the photo. The app saves your edits as a new image on the phone, so they can't be changed after you upload.
• TikTok posts are private until Kredia's TikTok app passes TikTok's review. See TikTok posts are published as private.

See also#

• What you can publish on each platform
• How to create and schedule a post
• How to approve posts on mobile