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Guides for running your clients' social media in Kredia, from the first connected account to the published post.
Start here
- Concept
How Kredia is organized
Agencies, team roles, clients and their connected social accounts. The building blocks you work with every day in Kredia.
- How-to
How to connect Instagram
Connect a client's Instagram Business or Creator account so Kredia can publish posts, carousels, Reels and Stories for them.
Browse by topic
Getting started
From invitation to the first scheduled post: sign in, create the agency, and how Kredia is organized.
1 article
Clients and connected accounts
Add clients, connect each social platform, keep connections healthy, and let clients connect their own accounts.
1 article
Creating content
The composer: platforms, post types, media, carousels, covers, Stories, tags, collaborators and Canva.
Coming soon
Scheduling, calendar and campaigns
Find, edit, reschedule, publish now, delete and preview posts; group posts into content campaigns.
Coming soon
Approvals
How the per-client approval policy works, how to approve or request changes, versions and held posts.
Coming soon
Inbox and comments
Instagram and Facebook DMs, comments, and Instagram comment auto-reply.
Coming soon
Ads
Connect ad accounts, create Meta and TikTok campaigns, boost posts, edit running campaigns, Smart Insights.
Coming soon
Insights and reports
The Analytics page and the printable ads report.
Coming soon
Team, roles and tasks
Roles, inviting and managing teammates, and the internal task board.
Coming soon
Plans and billing
What plan you're on, team-seat limits, and redeeming a design-partner code.
Coming soon
Client portal
What clients see, how they sign in with an email code, and how they connect their own accounts.
Coming soon
Mobile app
The iOS app: Home, client screen, create on the go, approvals, campaigns, ads and settings.
Coming soon
Account, settings and security
Agency profile, language, sessions, and deleting your account or agency.
Coming soon
Troubleshooting and platform limits
Symptom, cause and fix entries, plus what the social networks' APIs do not allow.
Coming soon
Common questions
All questions and answersWhy can't I sign up for Kredia?
Kredia is invite-only right now. You can register only with an email address that has a pending team invitation.
Ask your agency's Owner or an Admin to invite you, then register with exactly the address they invited. To open a new agency, contact us.
Can I connect a personal Instagram account?
No. Instagram lets outside tools connect Business or Creator accounts only.
The account owner can switch to a professional account for free in the Instagram app's settings, then connect it again in Kredia.
What's the difference between an agency and a client in Kredia?
Your agency is your workspace: it holds your team, your clients and everything you publish. A client is a business you manage social media for.
Each client has its own connected accounts, approval rules and posts.
Can Kredia write captions or suggest content with AI?
Not today. The composer has no AI caption writer and no content suggestions.
An assistant is in development, and we'll announce it when it's available.