---
title: "How to connect TikTok"
summary: "Connect a client's TikTok account so Kredia can publish videos to it. For now, TikTok posts are published as private."
url: https://kredia.io/help/en/clients-and-connections/connect-tiktok
lastVerified: 2026-10-24
---

# How to connect TikTok

Connect a client's TikTok account once, and Kredia can publish videos to it. Before you start, know one important limit: **for now, every TikTok post that Kredia publishes is private ("Only me")**, and someone has to make it public in the TikTok app. The reason is explained in [TikTok posts are published as private](https://kredia.io/help/en/troubleshooting-and-platform-limits/tiktok-posts-are-private).

## Before you start

- **The client exists in Kredia.** If not, add them on the **Customers** page first.
- **You can sign in to the client's TikTok account,** or send the client a link to connect it themselves.
- **Popups are allowed** for kredia.io in your browser.

## Connect the account

1. Open **Customers**, point at the client's card and click **Connect Social Media**.
2. On the **TikTok** card, click **Connect**.
3. In the popup, sign in to TikTok and allow the permissions Kredia asks for.
4. The TikTok card turns green and shows **Connected**.

To let the client do it themselves, click **Send connection link to the customer** on the TikTok card instead. See [How to send a client a link to connect their own accounts](https://kredia.io/help/en/clients-and-connections/invite-client-to-connect).

![The TikTok card in the Connect Social Media window](https://kredia.io/help/img/connect-tiktok/1-en.webp)

## What you can publish

- **Videos only.** TikTok photo posts and carousels aren't supported.
- In the composer you choose who can see the video (**Public**, **Friends** or **Only me**), but while the limit above applies, the post goes out as **Only me**.

## What can go wrong

- **The published video is private.** Open the video in the TikTok app and change who can watch it to everyone. See [TikTok posts are published as private](https://kredia.io/help/en/troubleshooting-and-platform-limits/tiktok-posts-are-private).
- **TikTok numbers are missing.** Accounts connected a while ago may lack the permission for statistics. Reconnect the account once.
- **The card shows Expired — reconnect.** See [Account shows "Expired, reconnect"](https://kredia.io/help/en/troubleshooting-and-platform-limits/reconnect-an-expired-account).

## See also

- [How to connect, reconnect or disconnect a social account](https://kredia.io/help/en/clients-and-connections/connect-a-social-account)